1. Customers cannot cancel purchase orders upon receiving purchase confirmation, all fees are non-refundable 2. Should the delivered products be damaged or expired, please contact our customer service hotline / Whatsapp / LINE / WeChat at +852-5485 0416 within two days of receiving the products, any reports after two days will be dismissed. 3. The original invoice must be present for any replacement / return of products, each item can only be replaced once. 4. Our customer service will contact the buyer for arrangement of the time and date for replacement / return, subject to product stock availability. ** Beautyland reserved the rights to make the final decision of acceptance for any replacement / return orders.